New Hall School is excited to appoint a dynamic and dedicated Student Support Manager to champion the wellbeing and pastoral care of students in the Middle Division (Years 7–8).

Description

New Hall School is seeking to appoint a Student Support Manager for students in the Middle Division (Years 7–8). This role is central to the School’s outstanding pastoral provision, with a key focus on supporting the emotional and social development of students aged 11–13. Working closely with the Head of Middle Division, and the wider pastoral team, the Student Support Manager will play a vital role in ensuring the effective delivery of high-quality care, guidance, and wellbeing support. There are two Student Support Managers, who work closely together, sharing ideas and expertise.

The Student Support Manager role serves as a key point of contact for students and parents, contributing to the smooth and effective running of the School’s pastoral systems, ensuring all students feel valued, and supported, while maintaining the highest standards of personal development within their relevant year groups.

Key responsibilities:

• to act as the first point of contact for student and parent pastoral enquiries, ensuring a professional and timely response
• to support the Head of Middle Division in the coordination of pastoral care and student wellbeing
• to assist the Head of Middle Division with the transition of students into Year 7
• to ensure a smooth transition for new students
• to liaise with teaching staff, tutors, and boarding staff to support students and address pastoral concerns
• to assist in the organisation and administration of pastoral meetings and student voice meetings, including preparing agendas and recording actions
• to maintain accurate and up-to-date student records, including pastoral notes and communications
• to support the management of student behaviour and welfare matters, including follow-up actions and communication with parents
• to coordinate communications to students and staff regarding pastoral updates, including notices and timetable changes
• to maintain a visible presence during the School day, supporting students and promoting a positive, inclusive environment
• to attend events relevant to the role of Student Support Manager, including transition events

The successful candidate will be expected:

• to have a clear understanding of and a commitment to Catholic education
• to care about the School’s charitable work and public benefit and to help nurture the spirit of service to others
• to be educated to A Level standard (or equivalent)
• to have previous experience of working in a School or similar educational environment
• to have excellent communication, organisational, and interpersonal skills
• to demonstrate a high level of accuracy, discretion, and attention to detail
• to demonstrate the ability to build positive and professional relationships with students, parents and staff
• to have a clear understanding of the importance of promoting and safeguarding the welfare of children
• to show commitment to supporting student wellbeing and pastoral care
• to demonstrate a calm, approachable, and empathetic manner when working with young people
• to be able to manage a varied workload, prioritise effectively, and work under pressure
• to demonstrate a positive, proactive, and flexible attitude

What New Hall offers:

• Term time working
• Excellent benefits & CPD
• Lunch without charge in term time
• Discounted annual membership for New Hall Sport Club

New Hall School offers an exceptional working environment. The main campus occupies the stunning Grade I listed former Tudor palace of Beaulieu. The School’s conference and events venue is at the Grade I listed Boreham House, one mile away. New Hall is a warm, welcoming, and supportive community, with a staff of around 300.

Beaulieu Park railway station is at the entrance to New Hall’s Avenue: 30 minutes to Stratford and 38 minutes to London Liverpool Street. The Elizabeth Line at Shenfield (13 minutes by train) terminates at Heathrow airport. There are nearby airports: London Stansted, London Southend and London City.

Early applications are encouraged. We reserve the right to interview and appoint prior to the closing date of this advertisement.

Application closing date: midday, Friday 8 June 2026

All adults employed by the New Hall School have a responsibility for data protection and have a duty to observe and follow the principles of the GDPR Regulations. All applicants must be able to provide evidence of their Right to Work in the UK prior to commencement of employment. As part of our need to comply with UK immigration rules, you will be required to provide Home Office stipulated documentation prior to interview.

As well as verification of identity, we ask all successful candidates to undertake an enhanced DBS disclosure. In line with Keeping Children Safe in Education (KCSIE) guidance, we may also conduct an online search about any shortlisted candidates as part of our due diligence to identify any matters that might relate directly to our legal duty to meet safeguarding duties, in accordance with Keeping Children Safe in Education (KCSIE). New Hall School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

SAFEGUARDING AND FURTHER INFORMATION

Due to the nature of this role, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. In making your application, it is essential you disclose whether you have any pending charges, convictions, bind-overs or cautions and, if so, for which offences. This post will be exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974. Therefore, applicants are not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act, and, in the event of the employment being taken up; any failure to disclose such convictions will result in dismissal or disciplinary action. The fact that a pending charge, conviction, bind-over or caution has been recorded against you will not necessarily debar you from consideration for this appointment.